Effective Date: December 13, 2025
1. Agreement to Terms
By accessing Rexaver's Services, you agree to these Terms. If you disagree, you may not use our Services.
2. Description of Services
Rexaver provides SaaS products including:
- Business Tools: CRM, POS, Billing
- Developer Tools: APIs, Documentation
- Productivity: Workspace, Collaboration
- AI Solutions: Automation, Analytics
Services are subscription-based with tiered pricing.
3. Account Registration
Eligibility
- Age: Must be 18+ years old
- Accuracy: Provide true and complete information
- Authority: Authorized to bind your organization (business accounts)
Account Security
You are responsible for:
- Password confidentiality
- All account activities
- Notifying us of unauthorized access
One Account Per User
Sharing credentials is prohibited.
4. Subscription and Pricing
Plans
- Free Trial: 14 days on select products (no card required)
- Monthly: Billed monthly, cancel anytime
- Annual: Billed yearly with discount
- Enterprise: Custom pricing (contact sales)
Billing
- Auto-Renewal: Subscriptions renew automatically
- Payment: Processed via Stripe
- Price Changes: 30 days notice
- Taxes: VAT/GST/sales tax excluded from prices
Refunds
- Money-Back: 30 days for new subscriptions
- No Partial: No mid-cycle refunds
- Contact: support@rexaver.com for requests
5. Acceptable Use
Permitted
- Use for lawful business purposes
- Comply with applicable laws
- Respect intellectual property
Prohibited
You may NOT:
- ❌ Violate laws
- ❌ Infringe IP rights
- ❌ Transmit malware
- ❌ Attempt unauthorized access
- ❌ Reverse engineer software
- ❌ Send spam
- ❌ Resell without permission
- ❌ Use to compete with Rexaver
Violation = immediate suspension
6. API Usage
- API Keys: Secure via dashboard
- Rate Limits: As per your plan
- Fair Use: Reasonable usage expected
- Monitoring: Abuse prevention
- Revocation: Access may be revoked for violations
7. Intellectual Property
Our IP
- Trademarks: "Rexaver" and logos
- Software: Code, design, content
- License: Limited, non-exclusive use
Your Content
- Ownership: You retain ownership
- License to Us: To host and process
- Responsibility: You ensure legality
8. Data and Privacy
See our Privacy Policy for details on data handling.
Key Points:
- We encrypt your data
- We don't sell your data
- Export data anytime
- Delete account and data
9. Service Availability
Uptime
We aim for 99.9% uptime (not guaranteed).
Maintenance
- Scheduled: Advance notification
- Emergency: May occur without notice
No Liability: For interruptions beyond our control.
10. Termination
By You
- Cancel: Anytime from settings
- Access: Ends at billing period
- Data: Download before cancellation
By Us
We may terminate for:
- Terms violation
- Non-payment
- Fraud
- 90+ days inactivity
Effect: Immediate access loss, data deleted after 30 days.
11. Disclaimers
"AS IS" Basis
Services provided "AS IS" without warranties.
No Warranties
We don't warrant:
- Error-free operation
- Uninterrupted service
- Defect correction
- Meeting specific requirements
Limitation of Liability
Maximum extent permitted by law:
- No liability for indirect/consequential damages
- Total liability limited to last 12 months payment
- Some jurisdictions don't allow these limits
12. Indemnification
You agree to indemnify Rexaver from claims arising from:
- Your use of Services
- Terms violation
- Third-party rights violation
13. Dispute Resolution
Governing Law
Laws of [Your Jurisdiction] apply.
Arbitration
Disputes may use binding arbitration.
Class Action Waiver
Individual disputes only, no class actions.
14. Changes to Terms
We may update these Terms. Notification:
- Email (30 days notice)
- In-app notification
- Website banner
Continued use = acceptance.
15. Miscellaneous
- Entire Agreement: These Terms + Privacy Policy
- Severability: Invalid provisions don't affect others
- No Waiver: Non-enforcement ≠ waiver of rights
- Assignment: We may assign; you may not without consent
16. Contact
Questions about Terms?
- Email: support@rexaver.com
- Support: support@rexaver.com
- Address: Jakarta, Indonesia